A comprehensive and steadily growing employment model of a leading food retail company

Kaufland Romania, a branch of the German-based European retail company and sister company to Lidl grocery stores, operates 180 stores and two logistics centres in Romania. Since 2019 it has implemented the A.C.C.E.S. hiring model across all units, focusing on inclusive recruitment, workplace adaptations, partnerships with DPOs, and digital accessibility. The programme includes adaptive trolleys, inclusive cash-counters, and communication tools for those with hearing impairments. By mid-2024 more than 450 people with disabilities were among its 14,350 employees; it had 500 open positions for people with disabilities; and it had expanded the A.C.C.E.S. model to stores in Moldova.

Solution: A.C.C.E.S. Programme
Organization: Kaufland Romania
Country of Implementation: Romania

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